Our Quality Policy
At Tesseract Advanced Systems Pvt Ltd, quality is not a certificate, a department, or a checklist.
For us, quality means doing the right thing, in the right way, every time — and taking responsibility when something goes wrong.
Our quality policy is built around one simple promise:
What we commit to, we deliver — exactly as intended.
What Quality Means to Us
Quality, in practical terms, means:
Your drawing is clearly understood before work begins
The right process is chosen, not the easiest one
Every step is controlled, not assumed
Issues are identified early, not hidden
Responsibility stays with us, not pushed back to you
Whether a product is simple or complex, our approach to quality remains the same.
How We Ensure Quality
We ensure quality by designing it into the work, not by inspecting it at the end.
This means:
Planning the work before starting production
Identifying what is critical and needs closer control
Verifying outputs at the right stages
Using suitable inspection methods for each requirement
Maintaining clear records so nothing is left to memory
Quality is achieved through thinking first, executing next, and verifying always.
Quality Across In-House and Outsourced Work
Some processes are performed in-house, and some are performed through external partners.
Regardless of where the work is done:
The responsibility for quality remains with Tesseract
The requirements are clearly defined and communicated
Outputs are verified before acceptance
Traceability is maintained from start to finish
Outsourcing a process does not mean outsourcing accountability.
Handling Deviations and Issues
When something does not go as planned, we address it openly.
Our approach is:
Acknowledge the issue
Understand why it happened
Correct it properly
Prevent it from happening again
We believe problems should be managed with facts, not excuses.
Documentation & Traceability
We maintain documentation to ensure clarity and confidence.
This includes:
Material identification
Process records
Inspection results
Change approvals
Documentation is maintained to support understanding and trust, not to add unnecessary paperwork.
Continuous Improvement
Every program teaches us something.
We use that learning to:
Improve our processes
Strengthen controls
Reduce variation
Deliver better outcomes in the next program
Improvement is not a one-time activity — it is part of how we work.
Our Quality Culture
Quality at Tesseract is a shared responsibility.
We encourage a culture where:
People ask questions before acting
Issues are raised early
Ownership is taken without blame
Long-term reliability matters more than short-term speed
This culture allows us to consistently meet expectations and build lasting partnerships.
Our Commitment
We commit to delivering products that meet requirements, support system performance, and earn customer trust.
Quality, for us, is not about claiming excellence —
it is about earning confidence through consistent actions.